Before leaving, please read the information bellow and make sure you are in compliance with them.
One of your trips is operated by Eurolines? Please read the dedicated section before you leave.
With isilines, you can carry for free 1 luggage in the hold (max. 20 kg) and 1 carry-on. Luggage in the hold must meet the following requirements:
Bicycles, skis, musical instruments… are forbidden on board and in the hold.
Skis are allowed in addition to luggage on buses going to ski resorts. They must be carried in a cover.
For safety reasons, it is prohibited to carry:
The following documents are required to travel:
Please remember that your ticket is personal and cannot be transferred.
When boarding, you may be asked to present your identification to verity your reservation.
If you are unsure about having the proper documents, permits, visa, necessary for travel, we invite you to visit the European Union website for more information.
Isilines shall not be liable in any way whatsoever to you in connection with obtaining necessary documents or complying with such laws, regulations, orders, demands, notices, requirements or instructions, whether given orally or in writing or otherwise, or for the consequences to you resulting from your failure to obtain such documents or to comply with such laws, regulations, orders, demands, notices, requirements or instructions.
IMPORTANT: isilines, Eurolines and other operators reserve themselves the right not to accept you on board if you do not comply with these conditions.
To travel with a peace of mind, passengers must be ready for check-in at least:
Boarding closes 15 minutes before the time of departure. In the event passengers turn up late, boarding will no longer be guaranteed.
If you decide to leave at the very last minute, be aware that you can buy your ticket on board the isilines coach, directly with the driver! Be ready at the bus stop at least 20 minutes prior to departure: if seats are available, one-way tickets departing from this bus stop can be bought on board with a credit card (cash, checks and other payment methods are not accepted).
So that everyone has a great travel experience, here are a few rules and advices:
- smoking is prohibited, as well as eating odorous food or drinking alcohol
- using electronic devices (laptop, tablet, smartphone, mp3 player…) is forbidden without headphones
When the coach is fully booked, we thank those traveling alone to kindly switch places to allow families with children to sit side-by-side.
Starting January 15 2017, it is again required to complete the permission slip to leave the country in case where children are traveling without his parents (Ministry circular published on November 4 2016).
Children under the age of sixteen unaccompanied by an adult are not allowed on board of a Eurolines coach.
If the children companion is not the parent (or guardian) a travel authorization signed by one of the parent is required.
Minors must be in possession at all times of the documents required for travel.
Minors between 16 and 18 years old are allowed to travel unaccompanied as long as they are in possession at all times of the documents required for travel.
IMPORTANT: Minors who do not respect these conditions will not be accepted on board
From 30 years, Eurolines has been offering coach transportation throughout Europe and even Morocco. In 2011, Eurolines was the first private operator to commercialize trips between French cities on board international coaches (e.g. on a Paris-Portugal route, it was possible to travel from Paris to Bordeaux).
If one of your trips is operated by Eurolines: